Where do you ship to?

I ship Australia-wide and Internationally. Every order is fully tracked from my studio to your door.

How much does shipping cost?

Originals:
Australia: Free / International: $70 flat rate, fully tracked

Prints:
Australia: Free / International: $35 flat rate for A4, A3 & A2, fully tracked

How long will it take?

Unframed originals - dispatched within 3-5 business days.

Framed originals - dispatched within 2-4 weeks.

Prints - dispatched with 2-4 weeks.

Once dispatched, you'll receive a tracking number to follow your piece every step of the way.

How are originals packed?

Australia - Stretched on canvas, packed securely in a box. Choose unframed or framed at checkout.

International - Unstretched and unframed, rolled in a protective tube. A local framer can stretch it on arrival.

How do I commission a painting?

Head to the Commissions page to learn more and submit an enquiry. I'll be in touch within 2–3 business days to discuss your vision, sizing, and pricing.

All sales are final. As each painting is an original one-of-a-kind work, I'm unable to accept returns or offer refunds once an order has been placed.

Do originals come with a certificate of authenticity?

Yes — every original painting comes with a signed certificate of authenticity confirming the title, medium, size, and date of the work.

Do you offer payment plans?

Yes — Klarna is available at checkout, so you can split your purchase into manageable instalments. Select Klarna when you're ready to pay.

Still have a question?

Email me at hello@rumerdrew.com and I'll get back to you within 1–2 business days.